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How to schedule the check-in and setup a reminder

Discover how to schedule check-ins and set up reminders, ensuring timely feedback and consistent client engagement.

Jeremy Stocker

Written by Jeremy Stocker

Scheduling check-ins and setting up reminders is essential for collecting timely feedback. You can do this both when creating or editing a form template and when assigning a form to an individual client.

Scheduling a Check-In

  1. Create or Select a Form:

    • Go to the "Forms" tab in the coach app, where you manage your check-in form templates. Choose an existing form template or click the "Add Form" button to create a new one. Give your form a name and click "Submit."
  2. Set Up the Schedule:

    • Click the timer icon in the header section of the form. This opens the scheduling menu.
    • Select the days of the week (Monday to Sunday) when you want the form to be completed.
    • Set a specific time for the reminder. This time is when the client will receive a push notification to complete the check-in, adjusted to their time zone.
  3. Save the Schedule:

    • After setting the schedule, make sure to save your changes. The same process applies whether you're editing a form template or customizing the schedule for an individual client's form.
Scheduling when the form should be completed
Scheduling when the form should be completed

Setting Up Reminders

Once the schedule is set, the client will receive a push notification at the designated time, reminding them to complete their check-in. This helps ensure clients stay on track with their progress.

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